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What Our Clients Say

Customer service is extremely important to us. We work hard to ensure that international relocations are as stress-free as possible and were delighted to receive these comments from clients:
"Extremely professional and friendly staff. Always accessible via phone and email. People at BTR made us feel at home and extended full cooperation and support whenever we needed it. Highly recommended.

"BTR have been our ray of hope in our search for a new home. The team understood our requirements and catered to our needs. The home search was on point and the properties we viewed matched our requirements well. We are very happy that BTR assisted us in finding our new home and the journey hasn’t ended here. They are always there and respond extremely swiftly when we need them or have a concern. If you’re looking to relocate to a new place, we highly recommend BTR for the services. You won’t be disappointed."

Paediatric Consultant – Yorkshire

"I wanted to write a quick note to tell you how grateful my husband and I are for the wonderful service and care we were given by Louise Chilcott and team. We relocated from London to NYC a couple years ago. It was a sudden move and we had to leave our apartment to be packed up by a removals company (not BTR, unfortunately). This past summer we went to check on our storage and were surprised and dismayed to discover that they hadn’t been keeping it on site in London as they had promised, and they were unable to provide us access when we needed it. It was very stressful, and we decided we needed to get everything out of their storage asap and over to us in NY. My husband Giles’ company has an account with BTR and they’ve always been very happy with your services so we reached out and Louise was our point person.

"Louise was professional, personable, and caring throughout our entire process, which was not easy due to the other removals company. We had to put total faith in her and BTR to collect our belongings, unpack, inventory, repack, and ship… and upon receiving everything a couple months ago (and only now getting through it all), we are so very pleased. We had a lot of valuables such as delicate antiques that were clearly wrapped and packed with care. Louise had sent me photos of how her team came upon our things in the storage unit they collected it from (at the other company), and it was shocking how things had been haphazardly stacked on top of each other, heavy boxes smashing more fragile ones, furniture left with gouge marks. We could tell BTR did their best to treat our things with more respect and consideration, and as we have been unpacking our boxes, we have been continually impressed and appreciative of the way things have been packaged.

"Louise was always very easy to communicate with and reach. She gave regular updates on expected dates and costs, and ultimately facilitated a very successful move of all our things. In short - she’s amazing!
Leah McC

“You have been a pleasure to work with and once we have finalised further recruitments we will be in back in touch!”
HR Director – Biopharma company

"We use the services of your company as a benefit to our assignees that we recruit from abroad. This has proved to be very successful and we’ve had some excellent feedback, as we pay your company directly via an invoice which includes VAT we avoid any tax implications for the assignee, as no money for this service is paid to the assignee directly."
RC, Resourcing Manager

“I want to thank you for your extraordinary support and quick answers”
Tiago T

"We’ve been slowly making our way through our packages. Cannot believe how much we have! My husband and I are both quite pleased with the care BTR has taken in repacking & shipping everything. Thank you so much – and pass our appreciation to management as well."
LK, Digital Marketing company

"Thank you so much for your dedication and excellent treatment. What else can I say!!"
FN, Diplomatic Mission, London

"I can't express enough, what a delight it was to work with BTR! Working with your in home Rep, you and the moving crew, has been nothing but a positive experience!
Thank you for making our move go so smoothly!!! I would highly recommend you to my friends!
Best Regards and Thank You!"

Julia G

"I'm very satisfied with overall quick responses and professionality.”
Japan to Oxford assignee

“I can’t sing your praises enough….excellent, excellent, excellent!”
Diana F
“Thoroughly helpful, very professional & efficient!”
Vibhu S

“I can’t thank you enough for all your help with Dr. Khan’s relocation. It was a mammoth task and without you and your professional skill we would not be where we are. So very happy with all your help!”

Sarah H

keys to internbational relocation home


An independent, UK based provider of corporate relocation solutions, BTR International brings quality assured global capability and relocation expertise to HR and global mobility professionals seeking support in managing a global workforce.
FIDI FAIMplus, ISO9001 and ISO14001 accredited, we are proud members of many internationally recognized industry associations including among others EuRA, Worldwide ERC, IAM and BAR Overseas.

With our personal and tailored approach, we work hand-in-hand with our clients to help them tackle the complex and diverse demands of managing assignee programs both large and small. Our consultative method of working enables us to fully understand not only the practical requirements but also the culture and values which can be different for every organization. We are able to make recommendations on the design of your relocation policy and support that policy with a suite of services, whether it be stand-alone language training or a full program of removals and destination services.

Our Credentials

Our service delivery is supported by the highest quality standards which underpin all of our business practices, from recruitment and training to our environmental responsibilities. This is reflected in our long-standing relations with our clients and partners and our accreditations which help to demonstrate our expertise, capability and ongoing commitment to meeting and exceeding our clients’ expectations.
International Standards

BTR International is proud to hold internationally recognized standards for quality and environmental management, ISO9001 and ISO14001.

ISO9001 gives our client’s the assurance that our systems and procedures are maintained to the highest standard, whilst ISO14001 is proof of our goal, through the implementation of an ongoing and rigorous environmental management policy, to strive to ensure that all aspects of our business have the least harmful effect on the environment.

International Moving

BTR International holds the FIDI FAIMplus accreditation for international moving services.

FIDI and FIDI FAIM logos

FAIMplus is the highest standard awarded by FIDI (Federation of International Movers), a global alliance of quality assured removal companies of which BTR International is a proud member. The FAIMplus standard is recognized as the most prestigious within the international moving industry and requires ongoing compliance with a rigorous and testing external audit process.

BTR International also holds membership of a number of respected global moving associations including BAR Overseas and IAM.
BAR Overseas and IAM logos

In addition, BTR International is an authorised member and agent of The British Association of Removers DBA the Movers Trading Club (MTC) which is a Foreign (non-USA) based Non Vessel Operating Common Carrier (NVOCC) registered with the US Federal Maritime Commission (FMC), organisation number 013636.

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by:
The Furniture Ombudsman logo

International Relocation

BTR International is an active member of the relocation industry and is proud to hold membership of the most widely recognized professional global mobility associations including Worldwide ERC, EuRA, ARP and FEM.

What Makes Us Different

What Makes Us Different

BTR International embraces core values of flexibility, integrity, transparency, teamwork and accountability which have helped to establish our position as a successful, quality assured provider of international corporate relocation solutions.
Our reputation and ongoing success have been built on listening, taking ownership and delivering on our promises. Combined with our core values, our business model of operational independence, financial strength and focused service provision set us apart.

A private, independent company without links to or financial interest in any other removal, freight forwarding or relocation network, our independence affords us the freedom to work with the very best and negotiate favorable terms to the benefit of our clients.

Our business ethos encourages individual flair across all levels of the company. Innovation and creativity are rewarded and new initiatives deemed beneficial to our clients are incorporated in our policies and procedures. All staff are empowered to take decisions and be accountable for their actions, and we are always ready to adopt and embrace new developments in global mobility.

Our team shares a wealth of specialist industry knowledge which we use to provide solid, practical advice for our clients. Some have first hand expatriate experience all of which help to create empathy and an understanding of the assignee experience.

Our aim is to add measurable value through competitive pricing, process efficiencies and by exceeding the service expectations of our clients and their assignees.

Why Choose Us

Any business employing international assignees needs to implement and utilize an effective relocation program to manage the many and complex demands of international mobility, often in diverse, complicated and demanding areas of the world. 
BTR International can help you meet these challenges. We are a fully independent, UK based relocation company with an established and truly global capability. Our expertise lies in providing multinational organizations with a suite of move management and relocation services, which we actively modify and tailor to the specific and individual requirements of both the HR team and the relocating assignee.

Our approach, working in close co-operation with our clients, allows us to identify the unique international mobility needs of each organization. We use our experience to help you design a relocation program that maximizes the speed and efficiency of settling-in your assignees into their new host locations, enabling them to become fully productive as quickly as possible.

BTR International will reduce the administrative work load of your HR team, allowing them to focus on the organization’s business targets and optimize the efficiency of the entire global work force. In addition, by working hand-in-hand with your mobility experts, we can use our experience to help identify efficiencies in the current relocation process and deliver associated cost savings, whilst not adversely affecting or compromising the high service delivery standards that you and your assignees rightly expect.

BTR Why Choose Us

Where We Operate

An independent UK based company; we successfully operate on a worldwide basis, providing global mobility services to multinational companies, their assignees, families and partners relocating across the globe.
BTR Where We Operate
With a long established reputation covering traditional expatriate transfer routes across the EMEA (including within the UK), US and Asia-Pacific regions, we are constantly adapting our mobility services to meet the demands of new, emerging and growing markets.

Each worldwide location poses a different challenge whether you are repatriating a family back home who require help sourcing schools, or sending key individuals into new territories where cultural training would be of value, but through our experience, knowledge and membership of recognized global mobility associations including among others Worldwide ERC, EuRA (European Relocation Association), FIDI (Federation of International Movers) and IAM (International Association of Movers), we are able to ensure that you and your workforce are supported by the latest global mobility practices.

Whether you are relocating one individual locally within the UK, or need to move an entire project team half-way around the world, BTR International can support you with experience, expertise and an established quality assured range of global mobility services.

Who We Are

With our early roots as a family run business, BTR International has more than 25 years’ experience in the corporate relocation industry. With impressive and consistent year on year growth we have built strong foundations and have retained the inherent values of transparency, integrity and accountability which have helped to form our brand and identity.
Independent and financially stable, we are proud of our team who offer a broad range of relocation and removals experience and knowledge, our long-standing clients and partners and our solid reputation for service excellence.

BTR Who We Are
Our success has been based on the value we place in our people and our clients. Through an ongoing program of staff development and training, investment in technology and resources and our genuine passion and enthusiasm for what we do, BTR International has been able to maintain its position at the forefront of the global relocation industry.

From move co-ordination and operational support through to relocation consultancy and account management our team of experts deliver quality assured service to organizations both large and small.

To find out how BTR International can support you and your global workforce please contact us using the online contact form or call us and we will be happy to help.