Welcome


faimiso

ISO 9001

ISO 14001

"BTR are the only company I trust. I wouldn’t hesitate to recommend them for all your moving needs."

Mick Harford
Ex Chelsea & England

BTR International has over 25 years’ experience, successfully moving corporate assignees and their families worldwide. Our proven track record shows consistent delivery of the highest quality service. We recognise that each corporate client and every assignee move, individual or group, is unique. We tailor our services accordingly, offering trust, confidence and cost effectiveness. Each and every time.

Services


Account Management

  Move Management – a single nominated point of contact 24/7.
  Expert staff - fully trained, uniformed packing crews.
  Transportation – road, air and sea consignment of household goods and personal effects.
  Documentation support – full host country compliance and customs clearance guidance
  Tracking – password protected, online access to track shipment progress.
  Ancillary services – including pet transfer,car transportation, fine art and antiques packing, maid/handyman services.
  Storage – access to fully secure warehousing facilities worldwide.

  Account Manager – our industry professionals are dedicated to meeting your needs. They are responsible for ensuring best practice and recommending strategic and cost saving initiatives.
  Policy Management – every move conducted in compliance with corporate relocation policy and budget guidelines.
  MI/Reporting – tailored management information and reporting to analyse move activity, processes and maximize cost efficiencies.
  Quality Reviews – regular, ongoing KPI and benchmarking reviews including client and assignee feedback.
  Billing Management – ongoing cost tracking and analysis.

Environmental Values

Vendor Management

It is our policy, through the implementation of a rigorous environmental management policy, to strive to ensure that all aspects of our business have the least harmful effect
on the environment.

We are proud to have achieved ISO14001,demonstrating our high standards and commitment to maintaining a program of continual environmental improvement.
Our global network of moving agents are carefully selected and continually monitored, in line with our service standards criteria, to ensure continuity and quality service is maintained.

Destinations/Global Reach

We provide a comprehensive removals service to and from any location worldwide through our network of FIDI registered partner agents.


Accreditations

Our service delivery is supported by the highest quality standards. This is reflected in our accreditations which demonstrate our knowledge, ability and ongoing commitment to meeting and exceeding our clients’ expectations. BTR International is acknowledged as one of the first organisations within the UK removals industry to have successfully achieved both ISO9001 and ISO14001.

Currently, we are one of only two UK companies to combine this with the prestigious FIDIFAIMISO accreditation.

fidi Fédération Internationale des Déménageurs Internationaux. A global alliance of removal companies. faim The highest standard awarded by FIDI, recognised as the most exacting in the moving industry.

ISO 9001

International quality management standard.


Quality standards for all UK house removals

ISO 14001

Environmental management system standard

Industry participation

BTR International is an active member of the removal industry and is proud to hold membership of the industry’s main professional associations.




Corporate Social Responsibility

We fully recognise the importance of maintaining core business principles and a balanced ethical approach and have a long-standing commitment towards the environment; community; our clients, suppliers and business partners and our employees which underpins our approach in everything we do. It is our policy, through the implementation of robust management systems, to strive to ensure that fairness, equality, sustainability, environmental responsibility and an ethical approach is applied to all aspects of our business.

If you would like to speak to one of our advisors please call us now on +44 (0) 1582 495495