When organising international relocations, choosing the right partner to manage and implement the physical move is crucial.
Removing and transporting assignees’ possession must be done carefully and professionally. It’s an emotive part of the process. So what should HR teams look out for when choosing a relocation and removal partner?
1. Accreditations of Achievement
Credible organisations will definitely have the right accreditations,
underlining their credibility and professionalism. UK-based movers should belong to the British Association of Removers’ Overseas Group. BAR has been the recognised voice of the UK’s professional moving and storage industry for over 100 years. Look out for their logo… with the Overseas Remover label underneath the badge. Other respected global removal organisations include IAM, LACMA and FEDEMAC.
The FAIMplus standard is recognized as the most prestigious within the international moving industry. It requires ongoing compliance with a rigorous and testing external audit process. FAIMplus is the highest standard awarded by FIDI (Federation of International Movers), a global alliance of quality assured removal companies of which BTR International is a proud member.
Quality and environmental management standards demonstrate holistic best practice throughout an organisation. Choosing a move partner with ISO9001 and ISO14001 gives piece of mind about the quality and responsibility of the wider operation, which will ultimately support your assignees’ moves.
A truly independent partner will offer you unbiased, bespoke advice. Importantly, they won’t be obliged to use partner organisations, instead having the freedom to use the best suppliers to meet your requirements. Ask about the team that will be implementing the physical move. A direct team offers consistency, specialist experience and a greater degree of accountability. This in turn enables clients to benefit from solid, practical advice.
3. Proven track record
Any credible organisation will be happy to provide references of their work and will value customer feedback. Ask about local experience relevant to the move locations. Find out about any customer satisfaction surveys too.
4. Easy Communication
“Having a consistent point of contact available any time, every day offers enormous reassurance to assignees and organisations alike”, says Kevin Wieczorek, Sales & Marketing Director of BTR International. “We firmly believe in the personal touch, and appoint a dedicated account manager and move manager to handle all communication
with you and your assignees. Our team are experienced and fully trained, from the uniformed packing crews to the move managers who will coordinate every step of the process.”
5. Liability Cover
It is essential that each move has adequate liability cover
. Everyone hopes that it won’t be needed. It’s rarely called upon, but in these unusual situations, everyone is relieved that it’s in place. Check that your global move partner can offer you the level of cover that you need.
In summary, use the above points to check for:
• A quality assured service
• Attention to detail
• Personalised and professional approach
Find out more about the international removal services from BTR International. We are happy to discuss any of the above points with you. Contact Kevin via
or call +44 (0) 1582 495495.